TERMS & PRIVACY POLICY

Introduction

At Vytality Health & Beauty ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

This policy applies to all users of our website, mobile applications, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

Terms of Service

These Terms govern your use of our website and services. By accessing or using the site, you agree to these Terms.

• Use of the Site: You agree to use the site for lawful purposes and not to violate any applicable laws or regulations.
• Product Information: We strive for accuracy; however, typographical errors or omissions may occur. We reserve the right to correct any errors and to change or update information at any time.
• Orders: Submitting an order constitutes an offer to purchase. We may accept, decline, or limit quantities at our discretion. Order confirmation is sent by email.
• Pricing: Prices are subject to change without notice. Taxes, shipping, and handling may apply and will be communicated to you before fulfillment.
• Limitation of Liability: To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or products.
• Governing Law: These Terms are governed by the laws of the State of Texas, United States.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, phone number, and mailing address
• Billing and shipping information for orders
• Payment details: We do not collect or store payment card data on this site. Payments are coordinated offline or via external providers as communicated directly to you.
• Account credentials and preferences
• Communication history with our customer service
• Product reviews and feedback

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location information
• Browser type and version
• Device information and screen resolution
• Pages visited and time spent on our site
• Referral sources and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Provide customer service and support
• Send order confirmations and shipping notifications
• Communicate about products, promotions, and updates
• Improve our website and services
• Personalize your shopping experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Conduct research and analytics

Orders, Payment & Fulfillment

When you submit an order on our website, we will send you an email confirmation. Our team will then contact you to arrange payment and delivery.

• We do not process payments on this website and we do not store payment card details. Payment is coordinated offsite (for example, via bank transfer or other methods communicated directly).
• Delivery options, timelines, and any applicable fees will be confirmed with you during our follow-up communication.

Shipping & Delivery Policy

• Regions: We primarily ship within the United States. For other locations, please contact us.
• Processing Time: Orders are typically processed within 1–3 business days after confirmation.
• Transit Time: Delivery timelines vary by carrier and destination. An estimated window will be provided when we contact you.
• Fees: Shipping costs, if any, will be communicated prior to fulfillment.
• Tracking: Tracking information will be shared when available.
• Damages/Loss: Please notify us within 48 hours of delivery if your package arrives damaged or is missing items so we can assist.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us:

• Remember your preferences and settings
• Keep you logged in during your session
• Analyze website performance and user behavior
• Provide personalized recommendations
• Deliver targeted advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business, including payment processors, shipping companies, email service providers, and analytics platforms.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Return Policy

No return but can exchange within 30 days of shipment

Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not owned or controlled by us. This Privacy Policy does not apply to these third parties.

We encourage you to review the privacy policies of any third-party services you use. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on our website
• Provide a summary of key changes

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For data protection inquiries, you may also contact our Data Protection Officer at the email address above.